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Handbook on Artificial Intelligence and Services

真人线上娱乐 are happy to announce the release of the Handbook on Artificial Intelligence in Services, which will be published by Edward Elgar latest in April 2024.
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Image: Pixabay

 

Background 

Artificial intelligence (AI) is increasingly attracting scholarly attention in service research.  AI, in fact, is getting more and more applied and used in service organizations, both private and public, thus impacting both the organizations and their interactions with customers/citizens. Although research on the intersection between AI and services is increasing, it remains an emerging and